Privacy Policy

1. Who We Are

Pelnorast AI ("we", "us", or "our") provides AI-powered data analysis and decision-support tools for investors. This policy applies to information collected through our website, any related applications, and communications with our team, referred to collectively as the "Services".

2. Information We Collect

We may collect the following categories of information:

• Information you provide directly: such as your name, email address, phone number, and any details submitted through contact forms, account registration, or correspondence with us.
• Technical and usage data: such as IP address, browser type, device information, referring pages, and interaction data collected automatically when you use the Services.
• Cookies and similar technologies: data collected through cookies, pixels, and local storage to support site functionality and analytics, as described in Section 5.
• Communications data: records of correspondence when you contact us for support, inquiries, or feedback.

3. How We Use Information

We use collected information for purposes including:

• Operating, maintaining, and improving the Services and our website;
• Responding to inquiries, support requests, and other communications;
• Sending administrative or informational messages relevant to your use of the Services;
• Analysing usage patterns to improve content, functionality, and user experience;
• Detecting, preventing, and addressing fraud, security, or technical issues;
• Complying with applicable legal obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to provide the Services you have requested, our legitimate interests in operating and improving our business, and compliance with legal obligations.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to recognise your browser, remember preferences, and analyse how the Services are used. You can control cookies through your browser settings, including blocking or deleting them; however, doing so may affect the functionality of certain features. Where required by law, we will request your consent before placing non-essential cookies.

6. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

• Service providers: third parties that perform functions on our behalf, such as hosting, analytics, and communication tools, under appropriate confidentiality obligations;
• Legal and compliance: where required to comply with applicable law, regulation, legal process, or governmental request;
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality safeguards;
• With your consent: in any other circumstances where you have given explicit consent to share information.

7. International Data Transfers

Information we collect may be stored and processed in countries other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law, such as for record-keeping, legal, or regulatory purposes.

9. Data Security

We implement reasonable administrative, technical, and organisational measures designed to protect information against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Depending on your jurisdiction, you may have rights in relation to your personal information, which may include the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, subject to certain exceptions;
• Object to or restrict certain processing activities;
• Request portability of your information in a structured format;
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to certain requests.

11. Children's Privacy

The Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised policy on this page and update the "Last updated" date accordingly. We encourage you to review this policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.